Privacy Policy

Last Updated: 29 April 2025

1. Introduction

Welcome to CoverLetterGenerator.co.za ("we", "our", or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our services.

2. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, and other contact details you provide when using our services.
  • CV/Resume Data: The content of CVs/resumes you upload to generate cover letters.
  • Usage Data: Information about how you interact with our website (pages visited, time spent, etc.).
  • Technical Data: IP address, browser type, device information, and operating system.

3. How We Use Your Information

We use the collected information for the following purposes:

  • To provide and maintain our service
  • To generate personalized cover letters based on your CV
  • To improve our website and services
  • To communicate with you about your account or our services
  • To prevent fraud and enhance security

4. Data Storage and Security

We implement appropriate security measures to protect your information:

  • All data is encrypted during transmission (SSL/TLS)
  • Access to personal information is restricted to authorized personnel only
  • We retain your data only as long as necessary to provide our services

5. Third-Party Services

We may use third-party services that have access to your information:

  • Cloud storage providers for document processing
  • Analytics services to understand website usage
  • Payment processors for premium services (if applicable)

These third parties are contractually obligated to maintain confidentiality.

6. Your Rights

You have the right to:

  • Access, update, or delete your personal information
  • Request a copy of your data
  • Withdraw consent for data processing
  • Lodge a complaint with relevant authorities

7. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

8. Contact Us

If you have questions about this Privacy Policy, please contact us at:

  • Email: info@CoverLetterGenerator.co.za